Contact us

Contact Us

We're here to help! If you have any questions about your order, our products, shipping, returns, or anything else, our customer support team is ready to assist you.

Customer Support

Email: support@luxemarket.com

Business Hours:

  • Monday – Friday: 9:00 AM – 6:00 PM

  • Saturday: 10:00 AM – 4:00 PM

  • Sunday & Public Holidays: Closed

Need Help?

Please include the following information when contacting us to help us assist you more quickly:

  • Your full name

  • Order number (if applicable)

  • A brief description of your inquiry

  • Photos of the product (if reporting a damaged or incorrect item)

Response Time

We aim to respond to all customer inquiries within 24–48 business hours.

Customer Satisfaction

Your satisfaction is our priority. Whether you have a question before placing an order or need support after your purchase, we're committed to providing friendly, reliable, and timely assistance.

Thank you for choosing Luxe Market. We look forward to helping you!